User Management

Administrator Access

This section is reserved for users with the Admin role.

User List

Access user management from admin settings.

Displayed Information

Field	Description
Name	Full name of the user
Email	Login address
Role	Access level
Status	Active/Inactive
Last Login	Date and time

Create a User

1. Click Add User
2. Fill in the form:
   • Full name
   • Email (unique)
   • Temporary password
   • Role
3. Click Create

Initial Password

The user must change their password on first login.

Available Roles

Viewer (Reader)

• View the dashboard
• View declarations
• View alerts (without action)
• View importers

Use case: Staff in training, external auditors.

Analyst

• All Viewer permissions
• Import declarations
• Investigate alerts
• Resolve/Reject alerts

Use case: Customs agents, risk analysts.

Admin (Administrator)

• All Analyst permissions
• Manage users
• Configure the system
• View audit logs

Use case: Managers, IT team.

Modify a User

1. Click on the user
2. Modify the desired fields
3. Click Save

Editable Fields

• Full name
• Role
• Status (Active/Inactive)

Non-Editable Fields

• Email (unique identifier)

Reset a Password

1. Select the user
2. Click Reset password
3. A new temporary password is generated
4. Communicate it to the user

Deactivate a User

If a user needs to lose access:

1. Select the user
2. Change the status to Inactive
3. The user will no longer be able to log in

Data Retention

User actions remain in logs even after deactivation.

Best Practices

Principle of Least Privilege

• Assign the minimum necessary role
• Regularly review access

Shared Accounts

• Forbidden: each user must have their own account
• Allows traceability of actions

Employee Departures

• Immediately deactivate accounts
• Do not delete (log retention)